998jl Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") is issued by 998jl ("998jl," "we," "our," or "us"), the operator of the online gaming platform accessible at 998jl.app. This Policy describes how 998jl collects, uses, stores, discloses, and protects the personal data of individuals ("you," "Player," or "User") who register for or access our platform and related services.

998jl is committed to handling personal data responsibly and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.

This Policy applies to all personal data collected through the 998jl website at 998jl.app, its mobile-optimised interfaces, and through any direct communications between you and 998jl (including via Live Chat or email). By registering a 998jl account or using our platform, you acknowledge that you have read and understood this Policy.

2. Personal Data We Collect

2.1 Identity and Contact Data

• Full legal name as it appears on a government-issued Philippine ID
• Date of birth (for age verification — must be 21 years or older)
• Philippine mobile number (primary contact and login credential)
• Email address (where provided)
• Residential address in the Philippines

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine National ID, UMID, Passport, Driver's License, SSS/GSIS ID)
• Selfie or liveness check images where required for identity matching
• Proof of payment method ownership where required for withdrawal processing

2.3 Financial and Transaction Data

• GCash mobile number or other registered e-wallet identifiers linked to your 998jl account
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where used for deposits or withdrawals
• Transaction history including deposit amounts, withdrawal amounts, dates, and payment methods
• Source of funds declarations where required under AML obligations

2.4 Gaming Activity Data

• Game session records including games played, wager amounts, outcomes, and timestamps
• Bonus and promotion redemption history
• Responsible gaming tool usage (deposit limits, session limits, self-exclusion records)

2.5 Technical and Device Data

• IP address and approximate geographic location at time of login
• Device type, operating system, and browser version
• Session duration and platform interaction logs
• Cookie identifiers and analytics data (where consent is given)

3. How We Collect Your Data

998jl collects personal data through the following channels:

• Directly from you — during account registration, KYC verification, deposit and withdrawal requests, Live Chat interactions, and when you contact 998jl support.
• Automatically through technology — via cookies, server logs, and session tracking when you access the 998jl platform. Technical data is collected automatically upon each visit.
• From third-party service providers — including identity verification services, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), and fraud detection providers, where such data is received in accordance with their own privacy policies and our data processing agreements.

4. Purposes and Legal Basis for Processing

998jl processes your personal data for the following purposes, each supported by a valid legal basis under the DPA:

• Account creation and management — Processing is necessary for the performance of our contract with you as a registered player.
• Identity and age verification — Processing is required to comply with our legal obligations, including the 21+ minimum age requirement and KYC regulations.
• Payment processing — Processing is necessary to execute deposit and withdrawal transactions requested by you.
• Fraud prevention and anti-money laundering compliance — Processing is required to comply with legal obligations under Philippine AML law and to protect the legitimate interests of 998jl and other players.
• Responsible gaming management — Processing is necessary to implement deposit limits, self-exclusion, and other player protection tools at your request or in fulfilment of our regulatory obligations.
• Customer support — Processing is necessary to respond to your enquiries and resolve disputes.
• Marketing communications — Processing is based on your explicit opt-in consent, which you may withdraw at any time.
• Platform analytics and improvement — Processing is based on our legitimate interest in improving service quality, subject to your right to object.

5. Disclosure of Personal Data

998jl does not sell, rent, or trade your personal data to any third party for commercial purposes. We disclose personal data only in the following circumstances:

• Payment service providers — GCash, PayMaya, BPI, BDO, Metrobank, and other approved Philippine payment processors, solely to process financial transactions on your account.
• Game content providers — Licensed game studios (such as JILI, Pragmatic Play, PG Soft, Evolution Gaming) receive limited gaming session data necessary to operate the games and resolve disputes.
• Identity verification providers — Third-party KYC verification services receive identity documents solely for the purpose of age and identity confirmation.
• Regulatory and law enforcement authorities — 998jl will disclose personal data to competent Philippine authorities, including the National Privacy Commission, PAGCOR-aligned regulators, and law enforcement agencies, where required by law or valid legal process.
• Fraud and security services — Anti-fraud and cybersecurity providers receive technical and behavioural data under strict confidentiality agreements to detect and prevent fraudulent activity.

All third-party processors engaged by 998jl are bound by data processing agreements that require them to process personal data only on 998jl's documented instructions and to implement appropriate technical and organisational security measures.

6. International Data Transfers

Some of 998jl's technology and game content providers operate servers or processing infrastructure outside the Philippines. Where personal data is transferred internationally, 998jl ensures that adequate safeguards are in place — including standard contractual clauses or equivalent data transfer mechanisms — to protect your personal data to the standard required by the DPA and the NPC's guidelines on cross-border data flows.

7. Data Retention

998jl retains personal data for as long as necessary to fulfil the purposes set out in this Policy, and as required by applicable Philippine law. Specifically:

• Active accounts: All personal data is retained for the full duration of your account relationship with 998jl.
• Closed accounts: Transaction records, KYC documentation, and account history are retained for a minimum of five (5) years following account closure, in accordance with Philippine AML and financial record-keeping requirements.
• Self-exclusion records: Records of self-exclusion requests are retained indefinitely to prevent re-registration during an active exclusion period.
• Marketing consent records: Consent and opt-out records are retained for the period necessary to demonstrate compliance, even if the underlying contact data has been deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of identifiable information.

8. Cookies and Tracking Technologies

998jl uses the following categories of cookies and similar technologies on the 998jl.app platform:

• Strictly necessary cookies: Required for the platform to function — including session management, login persistence, and security tokens. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: Used to understand how players interact with the platform — including which games are most played and how navigation flows are used. This data is aggregated and anonymous. You may opt out via your browser settings.
• Preference cookies: Store your language, region, and display preferences to improve your experience on return visits.

You can manage and delete cookies at any time using the settings in your web browser. Disabling analytics or preference cookies will not prevent you from using the 998jl platform, but may affect some personalisation features.

9. Security Measures

998jl implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 998jl platform.
• AES-256 encryption for personal data stored in 998jl databases.
• Role-based access controls ensuring that only authorised 998jl personnel can access player personal data, and only to the extent necessary for their specific role.
• Regular security audits and penetration testing by independent cybersecurity professionals.
• Multi-factor authentication requirements for internal 998jl system access.
• Formal data breach response procedures aligned with NPC notification requirements under the DPA.

Notwithstanding these measures, no internet transmission or electronic storage system is 100% secure. In the event of a personal data breach that is likely to result in serious harm to any affected individual, 998jl will notify the NPC and affected players within seventy-two (72) hours of becoming aware of the breach, as required under the DPA.

10. Your Rights Under RA 10173

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 998jl:

• Right to be informed: The right to know that your personal data is being collected and processed, and the purposes for which it is used — as set out in this Policy.
• Right of access: The right to request a copy of the personal data 998jl holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held by 998jl.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to 998jl's legal retention obligations.
• Right to object: The right to object to processing of your personal data where that processing is based on legitimate interests, including direct marketing.
• Right to data portability: The right to receive your personal data in a structured, commonly used format for transfer to another controller, where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact 998jl's Data Privacy Officer via Live Chat support or by email at [email protected]. 998jl will respond to verifiable data subject requests within fifteen (15) business days, in accordance with NPC guidelines.

11. Children's Privacy

The 998jl platform is strictly prohibited for use by individuals under 21 years of age. 998jl does not knowingly collect personal data from minors. If 998jl becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account closed. Parents or guardians who believe a minor has registered on the 998jl platform should contact support immediately via Live Chat.

12. Marketing Communications

998jl will only send promotional and marketing communications — including bonus offers, new game announcements, and tournament invitations — to players who have explicitly opted in to receive such communications during registration or through their account settings.

You may withdraw your marketing consent and opt out of all promotional communications at any time by:

• Updating your communication preferences in your 998jl account settings.
• Contacting 998jl support via Live Chat and requesting removal from marketing lists.

Opting out of marketing communications will not affect the delivery of transactional communications (such as deposit confirmations, withdrawal notifications, and security alerts), which are required for the operation of your account.

13. Changes to This Policy

998jl reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, technology, legal requirements, or regulatory guidance from the National Privacy Commission. Material changes will be communicated to registered players via SMS to the registered mobile number or through a prominent notice on the 998jl platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. Your continued use of the 998jl platform after a Policy update constitutes acknowledgment of the revised Policy.

14. Contact and Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 998jl, please contact our Data Privacy Officer:

• Live Chat: Available 24/7 via your 998jl account dashboard — the fastest way to reach us for data privacy matters.
• Email: [email protected]

For unresolved data privacy concerns, you may also contact the National Privacy Commission of the Philippines directly. 998jl cooperates fully with NPC investigations and takes all data privacy complaints seriously.